Constituent Services - Social Security Administration
Social Security was created in the 1930s to provide Americans with a safety net for retirement. The Social Security Administration (SSA) serves the needs of those who have reached retirement age as well as those who have become disabled and can no longer work. Supplemental Security Income (SSI) benefits are based on financial need. Social Security Disability (SSD) benefits are granted through an established determination for eligibility process.
Below are listed some frequently-asked questions (FAQs) regarding Social Security. These links will take you directly to the agency website.
- How do I apply for Social Security benefits?
- How do I apply for Supplemental Security Income (SSI)?
- How do I apply for retirement benefits?
- How do I contact the SSA or locate the office that is closest to my home?
- I disagree with the SSA decision on my claim? How can I appeal?
- How long does it take to process Social Security Disability claims?
For more information you can visit Social Security Online which maintains a database that provides information for locating a local office as well as setting up an appointment, contacting SSA by mail or calling a toll-free number for assistance. When contacting the Social Security Administration for assistance, they request you have your Social Security number available.
While a friend or family member can certainly contact my office on someone else's behalf, the privacy release form must be signed by the individual needing the assistance. On any correspondence sent to me, please include your phone number and contact information so that my staff can be as responsive as possible to your request.
When completing the form, please include all pertinent information such as:
- Your full name
- Your Social Security Number
- Date of birth
- Type of claim and date filed
- Description of concern/issue
- Your contact information (phone number, address, e-mail)
In most cases, my office can contact the appropriate agency on your behalf to assure that you have been given every consideration available. Please note that I cannot force an agency to expedite a case or act in favor of a constituent. However, I can help communicate the circumstances and request that the agency take appropriate actions to assist you.
Please keep in mind that due to the constitutional separation of the legislative and judicial branches of government, an elected official is not allowed to get involved in legal matters or cases before the court. In these instances, you may wish to seek legal counsel and speak with an attorney. If your concern is with a state or local entity, you will need to contact the appropriate jurisdiction for these issues. You can search for your state legislators here. Additionally, those who are not living within the Second Congressional District of Massachusetts should contact their own member for assistance. You can search for your Member of Congress here. Exceptions to this might include military personnel who are away from the state while on active duty or students attending college out of state.
Again, I am more than happy to help with issues you might have with the federal government and look forward to being an advocate for you whenever possible.