Representative Jim McGovern

Dear Friend:

I'm writing to share important information about passport application processing delays that could impact you and your family.

If you plan to apply for a new passport or need to replace an expiring one, wait times are very long right now and could impact your plans. Here's what you need to know:

Due to a backlog at the State Department and a jump in demand due to increased travel, passport wait times have skyrocketed. Routine service can take up to 18 weeks. Expedited service can take up to 12 weeks. But these numbers can change, and you should apply as early as possible.

My team and I have seen a huge increase in the number of calls we've gotten about passport processing delays. We're advocating on your behalf and we've been able to move things along and resolve delays for hundreds of people. There are steps you can take on your own to move things along, but if you have an emergency situation, call my office and we may be able to help.

I'm also talking to the State Department in Washington to demand immediate action to clear the logjam and prevent this from ever happening again.

I sat down with Boston 25 News to talk about why these delays are unacceptable.

Here are some tips to make sure your passport application process is as smooth as possible:

Check expiration dates: Before booking travel, check the expiration dates of everyone's passports. Children’s passports are valid for 5 years only, and some countries will not allow you to enter if your passport expires within 6 months of your travel dates.
Apply early: If possible, apply at least 6 months in advance of your planned departure date. Consider paying the expedited fee if your trip is within the next 5-6 months.
Send your application using trackable mail, which allows you to track your application before it enters the State Department's system. Consider paying for 1-2 day delivery for your new passport.
Life-or-death emergency? You can learn more about your options by clicking here.
Lookout for scams like social media posts offering to expedite your application or get you an appointment at a passport agency. The only way to schedule an appointment is to call the National Passport Information Center at 1-877-487-2778 or 1-888-874-7793 (TDD/TTY) from 8:00 a.m. to 10:00 p.m. ET, Monday through Friday.
Track your application by using the passportstatus.state.gov portal.

I hope this information helps. As always, my team and I are ready to help in any way we can. Please do not hesitate to contact us to share your thoughts or get help—that is what we are here for.

Yours in Service,

Jim McGovern

Member of Congress