If you need help with a federal government agency or issue, I'm happy to provide assistance and advocate for you however I can. My office can often contact the appropriate agency on your behalf to assure that you have been given every consideration available. Please know that I cannot force an agency to act in favor of a constituent.  However, I can help communicate the circumstances and request that they take appropriate actions to assist you.

If your situation is an emergency that requires urgent help (an urgent passport request, an ill family member overseas, etc.) you should call my District Office closest to you for immediate assistance.

Please read the following before submitting your request:

  • If your issue concerns a state or local government issue, you should contact the appropriate jurisdiction. You can locate your state legislators by clicking here. 

  • Please keep in mind that the United States Constitution separates power between the legislative and judicial branches of government, and elected officials cannot interfere with legal matters or cases before a court of law. In these instances, you should speak with an attorney.
  • Once you submit your request by clicking the button below, you will receive an email confirming your submission has been received. If you do not receive an email within the hour, please contact my office. Otherwise, a member of my team will be in touch with you as quickly as possible to discuss your situation and how I can help.

  • Right now, tax refunds are experiencing long delays in processing due to the COVID-19 pandemic.  Paper filed returns are experiencing particularly long delays. While Congressman McGovern’s office can check on the status of your refund, we are unable to expediate refunds due to the large national backlog that the IRS has informed us they are working to resolve. Congressman McGovern continues to monitor the situation and strongly encourages the IRS to work through this backlog as quickly as possible.

  • Please note: due to a higher-than-average influx of Trusted Traveler Program inquires (to include Global Entry, NEXUS, SETNRI and FAST), CBP is experiencing a delay in response times. All Trusted Traveler inquiries are being processed in the order in which they were received. All applicants can check the status of their application from the TTP Dashboard at https://ttp.cbp.dhs.gov/at any time, which is displayed after login. While Congressman McGovern’s office can check on the status of your application, we are unable to expedite these cases due to the large national backlog that CBP has informed us they are working to resolve. Congressman McGovern continues to monitor the situation and strongly encourages CBP to work through this backlog as quickly as possible.

Click Here To Request Help

You can also read the below guides which answer frequently asked questions before submitting your request: