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Casework

If you need help with a federal agency, I am more than happy to provide assistance and advocate for you whenever possible. In many cases, my office can contact the appropriate agency on your behalf to assure that you have been given every consideration available. Please note that I cannot force an agency to expedite a case or act in favor of a constituent.  However, I can help communicate the circumstances and request that they take appropriate actions to assist you. If there is an emergency (i.e. an urgent passport request, an ill family member overseas, etc.) you should call my District Office closest to you for immediate assistance.

Please carefully read the following information before submitting your request:

  • If your concern is with a state or local entity, you should contact the appropriate jurisdiction for these issues. You can locate your state legislators by clicking here. 

  • Please keep in mind that the United States Constitution separates power between the legislative and judicial branches of government, and elected officials are not allowed to get involved in legal matters or cases before a court of law. In these instances, you may wish to seek legal counsel and speak with an attorney. 

  • Additionally, if you do not live within the Second Congressional District of Massachusetts you should contact your own Member of Congress for assistance. Exceptions include military personnel who are away from the state while on active duty or students attending college out of state.

    My office has put together the below guides to answer your questions.Please read them before submitting your request to see if your question is answered:

    Finally, The Privacy Act of 1974 requires that I have your written authorization before I can obtain any information about you from a federal agency. While a friend or family member can contact my office on someone else's behalf, the privacy release form at the bottom of this page must be completed, printed, and signed by the individual needing the assistance. Please mail it to my district office that is located closest to you. On all correspondence sent to me, please include your contact information so that my staff can be as responsive as possible. All information provided will remain confidential. Click here to read my office's privacy policy.



  • Privacy Release Form

    * indicates information that you need to provide.

    In accordance with the Privacy Act of 1974, I give Congressman Jim McGovern authority to act on my behalf.

    Your Information
    * First Name:
    * Last Name:
    * Street Address:
    * City:
    * State:
    * Zip:
    * Home Phone Number:
    Mobile Phone Number:
    Work Phone Number:
    Fax:
    * Email:
    * Date of Birth:
    * Social Security Number:

    Print This Form

    Use the Generate Request button to produce the document to authorize my office to help you. Then sign it and mail it to the address shown on the document. Please include any other documents or material that you think would help my office help you.

    Office Locations

    Washington, DC Office

    438 Cannon House Office Building
    Washington, DC 20515
    phone: 202-225-6101
    fax: 202-225-5759
    hours: M-F 9-5:30pm

    Leominster Office

    24 Church Street, Room 27
    Leominster, MA 01453
    phone: 978-466-3552
    fax: 978-466-3973
    hours: M-F 9-5:00pm

    Northampton Office

    94 Pleasant Street
    Northampton, MA 01060
    phone: 413-341-8700
    fax: 413-584-1216
    hours: M-F 9-5:00pm

    Worcester Office

    12 East Worcester Street
    Suite 1
    Worcester, MA 01604
    phone: 508-831-7356
    fax: 508-754-0982
    hours: M-F 9-5:00pm